How to Transfer a Guest

Once a guest has checked into their room, sometimes they require a transfer to a new room. The Room Transfer feature simplifies this process by transferring all billing and occupancy data for the guest to the new room. 

[Video Tutorial Below]

Step 1:

Ensure that the "Guest Status" is set to "Checked In" in the Registration Module.

Step 2:

Click on the drop down menu.

Step 3:

Select "Room Transfer"

Step 4:

Select Room Class, Room Shift, Room Gender, Dorm and Rooms.

Step 5:

Click Save to complete the Room Transfer.

Please note, the video utilizes the Gemstone demo environment which has been configured to show many options. Your environment will vary based on the options enables at your facility.