Editing an Existing Room Reservation

Created by Alsabana Sahubarali, Modified on Thu, 19 Sep, 2024 at 3:17 AM by Alsabana Sahubarali

Edit Room Reservation allows you to extend and shorten pre-existing Room reservations and re-book Flight Reservations for a specific individual.

Note: Once the guest has checked in only the departure date can be edited through CIRYS, any other changes will need to be done through the lodge.

1. Choose the Guest and date range you want to work with

2. Select which reservation you wish to work with by clicking on that row

3. Change the Departure Date as required

4. Click “Update Reservation”

5. If successful, a check mark will appear in the “Confirmed” box

6. On the bottom left hand side of the screen, select “Origin” and “Destination” fields (if they are not populated already from the Employee Profile).

7. Click the “Search” button to bring up the available flights in the lower left hand box for the first rotation.

8. Click the green triangles under the “Add” header to select flights.

9. Click on the “Process Reservation” button to book the flights. If successful, a check mark will appear in the “Confirmed” box


Note: The original flight reservation will not automatically be cancelled, this can be cancelled using the lower Flight Screen or you can cancel using the “Cancel Book” screen under the “Flight” menu if not cancelled your guest will ‘no-show’ for the original flight.

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