Holding Rooms (On Hold)

Setting an Individual Guest On Hold:

1. Select the guest you are wanting to place "On Hold"

2. Select the "Occupancies" tab

3. Click "Place on Hold"

4. Change the Dates as required

5. Press "Ok" to place the guest On Hold

Removing a Guest from On Hold:

1. Select the Guest you are wanting to take off hold (Will be highlighted in green in the Guest List)

2. Press the "Remove On Hold" button

3. Enter the Date you wish to remove the Guest from being On Hold

4. Click "Ok" to complete

Please note, this article utilizes a Demo environment which may not reflect your current options. Your environment will vary based on the options enabled at your facility.